A web site is a strange combination of first impressions and subliminal communication. If a user can not quickly find an appropriate link to the information they desire they may leave your site and look else where.

In designing a site it is all too easy to forget that the user will not have the same knowledge of the site archetecture, as such they may not be able to navigate with ease.

All sites should be designed with the target audience in mind, but if usability is of high importance then sites can be tested on a selection of typical users to check they really are 'user friendly'.

ŠlizR - june 2004